Frequently Asked Questions
Can donations be deducted from taxes?
We are a non-profit donation organization. Your donation to us is tax-deductible. After we receive your donation, we will generally send you a PDF donation receipt within 7 business days, which you can use for tax deduction. Of course, you need to check whether it complies with the tax policies in your local area.
Why do we only focus on children?
Children are the hope of the future. Currently, our focus is only on the most vulnerable groups, and children are undoubtedly the ones who most urgently need help. In the future, as our team continues to grow, our focus may extend to more people.
What is the mission of our organization?
Our mission is to provide immediate relief and long-term support to communities affected by natural disasters, wars, and other crises. We aim to alleviate suffering and help rebuild lives through coordinated efforts and resources.
What kind of crises do you respond to?
We respond to a variety of crises including natural disasters (such as earthquakes, hurricanes, floods), conflicts and wars, and other emergencies that cause widespread human suffering. Our goal is to provide rapi response and support for both immediate relief and long-term recovery.
How do you ensure the transparency of your operations?
We are committed to transparency and accountability. We regularly publish detailed reports on our activities, financial status, and impact. Additionally, when we receive your donation, we will send you an email. You can also subscribe to our email notifications. We typically complete the assistance for donors within 7 business days. If you subscribe to email notifications, we will keep you informed about the progress of your donation and may even send photos or thank-you videos of the children you are helping.
How Donation Funds Are Utilized
We adhere to a strict “dedicated funds for dedicated purposes” policy. Different donation projects are managed through separate accounts, ensuring that funds are used exactly as donors intend to support the corresponding beneficiaries.
Of every donation we receive, 93% is directed straight to the beneficiaries. A further 1.5% covers essential payment processing and financial administration fees, 3.5% is allocated for essential outreach and minimal operational costs, and 2% is used to provide our team members with a basic living wage.
The allocated funds are used flexibly based on the specific needs of the beneficiaries. This may include purchasing daily relief supplies, covering medical expenses, or providing direct cash assistance.
How to Join Our Volunteer Team?
Contact us via the email address provided on our website. (We will then send you a volunteer application form).
You will need to provide relevant personal information and consent to a standard background check.
After passing the background check, you must complete a two-month probationary period before officially joining our volunteer team.
Please note that volunteering with us does not come with a high salary. We only provide reimbursement for necessary activity-related expenses and a stipend based on the local minimum wage standard. We expect our volunteers to be driven by a spirit of contribution to help children, as this allows us to direct the maximum amount of funds towards those who need it most.
Can I Request Funding from You?
Absolutely. If your child or family is facing an urgent and legitimate need, you can contact us via email at: help@tohelpchild.org. Our volunteers will reach out to you within 24 hours.
You will need to provide necessary evidence to support your situation. We will then dispatch the nearest volunteer to conduct an on-site verification. Once verified, we will provide the appropriate assistance based on your needs. The entire process, from initial contact to aid delivery, is typically completed within 2-3 days.
What is the difference between monetary and in-kind donations?
Monetary donations offer greater flexibility. They allow us to adapt our aid strategy according to the evolving needs of beneficiaries over time.
In-kind donations are generally more suitable for group-based assistance, as an individual beneficiary’s need for specific items can change.
We recommend that supporters choose monetary donations to ensure beneficiaries receive sustained, long-term support.
